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Custodial Services

Custodial Services strives to maintain a clean and safe environment conducive to learning that is an important recruitment tool to attract quality students, faculty and staff.  Custodial Services covers over 1.8 million cleanable square feet with a 3 shift, 24 hour, 7 day a week operation.

Northwest Missouri State University is the fundamental basis for the Custodial Services Strategic Plan. Our mission and vision have been developed such that each one will support and aid in the realization of current efforts as Northwest Missouri State University focuses on student success - every student, every day.

Key Objectives

  • Develop and sustain a high level of customer satisfaction through service delivery.
  • Develop and implement a comprehensive and continuous training and development plan.
  • Develop and sustain a high level of custodial staff job satisfaction.
  • Develop, implement and sustain an efficient resource allocation structure.
  • Conduct a staffing needs assessment.

Services Provided

  • Floor Care
  • Carpet Care
  • Detailed Cleaning
  • Restrooms - clean, disinfect and restock
  • Classrooms and Conference Rooms
  • General Cleaning - walls, windows, drinking fountains, etc.
  • Re-lamping - change bulbs in overhead light fixtures
  • Project cleaning - hard surface refinishing and carpet cleaning and extracting



Facility Services Building

support services bldg


Monday - Friday 
8 a.m. - 5 p.m.


Service Response Center
Monday-Friday 7 a.m.- 5 p.m.

For all work order inquiries,
please call 

After Hours Emergency Work Orders.      
Please call the Power House at  660.562.1186



Tina Frueh

Tina Frueh

Custodial Manager

Deb Redmond

Deb Redmond

Custodial Supervisor
6 a.m.-2:30 p.m. Monday-Friday

Lauren King

Lauren King

Custodial Supervisor
2 p.m.-10:30 p.m. Monday-Friday