As we become more globally connected, Northwest is committed to ensuring efficient management and security of all campus technology resources to ensure the University's strategic goals for student success. All individuals using Northwest-provided technology resources and accounts are required to support and abide by campus technology policies.
Northwest provides email service through Microsoft Office 365 to all its student, faculty, staff and University-approved organizations.
While email accounts are not routinely monitored, email accounts are subject to examination by the University and law enforcement authorities when:
As a student, faculty, staff or organization affiliated with the University, you are required to comply with all campus policies and local, state and federal laws. Any use of the campus network or campus email services that violates Northwest policies or local, state or federal law is prohibited. Northwest reserves the right to terminate the network/email privileges of any user who does not adhere to policy.
Northwest students get to keep their Northwest Network Account login credentials, which allows access to Northwest Email, for one full year after withdrawing or graduating from the University. The exception to this rule is for students who are expelled from the University due to disciplinary action.
Northwest faculty and staff accounts are immediately locked after their last shift or after 5 p.m. on the last full day of scheduled work.
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Instead, report the phishing email to the Northwest Technology Service Center (NTSC) at helpesk@nwmissouri.edu or 660.562.1634. NTSC may request that you copy the headers or forward the message to them if it is a message that is new to their knowledge base. Do not click on any links in the email! Once reported, delete the message!
Learn more about Phishing!
Mass email is restricted to email that is relevant to official University business, Northwest’s mission and a significant segment of the campus community. Any form of solicitation is prohibited.
If a campus user continues to receive unwanted mass mail despite requests for the sender to stop, the user may report the email abuse to the Northwest Technology Service Center.
Mass email publicizing events such as bake sales, dances and dinners where commercial activities may occur or tickets must be purchased are not appropriate content for a mass email. Such events should instead be advertised via social media such as Twitter or Facebook, etc., or submitted to Northwest News, the Northwest Missourian or other similar online or printed service.
Mass email is only appropriate when approved by the proper university office or there is an emergency or crisis affecting or having the potential to affect the entire campus community such as:
Mass email messages cannot be sent using an individual department or organization’s email address. Nor can faculty, staff or students use the Northwest network or their campus email address to send mass mail to other users. Mass email will only be approved by University Marketing and Communication or Student Affairs if the mass email request originates from a department, division, school administration or organizational sponsor. Mass email requests from lower-level units will be denied.
Disclaimers on emails do not exclude them from being considered mass mail. Mass mail must be approved by the appropriate office and include that approval at the top or bottom of the email message.
Everyone must submit message requests (a copy of the intended message must also be presented at the time of the request) through the appropriate university office. Appropriate university offices to approach for approval of a mass mailing are:
The appropriate office will keep a copy of the approved email on file. All approved mass mail messages will be sent out as an official University Marketing & Communication communication such as Northwest News and not from individual, organizational or departmental accounts. Exceptions to this rule are: Any official email generated from University Marketing and Communication Northwest News and Information, the President’s Office, the Provost's Office or University Police.
Example(s) of the Process:
Also, allowed—but using a listserv is recommended if at all possible—are:
If your message falls into this category of allowed emails, but you are emailing well over 200 students, please consider putting the following in your email message to encourage others to view and follow Northwest's Mass Mail Policy: This email message adheres to Northwest’s Mass Mail Policy. Please see that policy if you are considering sending mass mail.
Once a listserv has been created, the owner of the account may grant membership to desired users by having them subscribe to their list. To request a mailing list, email the Northwest Technology Service Center at helpdesk@nwmissouri.edu.
Harassment and intimidation of individuals via email on the basis of political affiliation, race, gender, gender identity, religion, ethnicity, sexual orientation, or disability is strictly prohibited.
Harassing is defined as repeated unwanted attention. This does not include chain letters or unsolicited mass mailings. Use of campus email to harass others will result in disciplinary action through the Student Faculty Discipline Committee and/or legal action through University Police.
If you are the recipient of harassing email, it is important to:
Harassment complaints received from outside sources with evidence that shows a Northwest user violated University policy and/or local, state or federal law will be handled in the same manner as a violation that happened on campus.
Report all harassing email messages (this also includes harassment via social media) to University Police at 660.562.1254, including all threats to persons and property.
If you are the victim of harassment, you are strongly encouraged to talk not only to University Police, but to Northwest’s counselors at the University Wellness Center at 660.562.1348. The University Wellness Center’s experienced counselors can provide you with invaluable crisis support and will keep your personal details confidential.
If you are not sure about whether or not an email or emails (or social media posts) constitute harassment and don’t want to contact University Police before discussing your situation, you can contact the Northwest Technology Service Center at 660.562.1634 or the Office of Student Involvement at 660.562.1226 for guidance on the matter.
The following are types of Northwest email policy violations:
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