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Northwest Missouri State University


NORTHWEST TECHNOLOGY CALL CENTER
660.562.1634

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Northwest Wireless (WiFi)

Northwest Wireless (WiFi)

Northwest Missouri State University provides secure wired and wireless networks to faculty, staff and students with a valid Northwest Network Account. Campus visitors without Northwest Network Accounts can also access the internet via the campus wired network and guest WiFi.


Overview | Northwest WiFi FAQs | Laptop & Tablet | Smart Phone | Help

Northwest Provides Two Wireless (WiFi) Networks

  • Guest WiFi
    • Can be accessed by visitors and others who do not have a current valid Northwest Network Account username and password.
    • Allows users to access the internet and complete most online tasks like checking email or conducting a Google search.
    • Does not allow for printing to a campus networked printer or accessing other Northwest Network Account login-specific resources.
    • Is available in public gathering areas like B.D. Owens Library, the Student Union and the Station.
  • Secure WiFi
    • Can be accessed by facutly, staff, students and alumni who have a current valid Northwest Network Account username and password
    • Allows users to access the Internet and all Northwest Network Account login-specific services and resources, including printing to a campus networked printer
    • Is available in all campus academic buildings and residence halls

How do I get onto the Internet on campus with my University-issued laptop?

If you have a campus-issued laptop computer, accessing Northwest's secure wireless network is fast and easy.  Simply do the following:

  • Turn on your laptop
    • Make sure the WiFi connectivity light is enabled
      • Typically located within the keyboard area of your laptop
    • Login with your Northwest Network Account current username and password
    • Make sure you are connected to the Northwest_Secure wireless network by checking the available networks
      • The wireless icon is typically located in the lower right hand side of the screen on the taskbar
      • To see if you have WiFi, click on the icon and see if it says that you are connected to Northwest_Secure wireless
    • Once you are connected to Northwest_Secure, you will have full internet access

How do I get onto the Internet on campus with a non-campus issued laptop?

  • See the Laptop & Tablet tab for instructions.

Can I get my smartphone onto Northwest wireless (WiFi)?

  • Yes, you can!
    • See the Smart Phone tab for instructions.

Who do I contact if I need help with wireless connectivity?

See the Help tab!

You, Northwest WiFi & Your Personal Laptop or Tablet

Getting on the Internet on campus with a non-campus issued laptop or tablet?

If you have a Northwest Network Account username and password and want to connect to the Secure wireless network with your personally-owned computer that has a Windows 10, 8 or 7 operating system (OS), make sure your wireless card is being controlled by Windows and not a third party.  Must have a valid Northwest Network Account username and password to use the Secure wireless network.

Microsoft Bearcat Green Logo Windows Wireless Connection Instructions

  • Windows 10 - Basic Steps

    • Tap or click the WiFi icon in the taskbar (lower right side).
      • If you don't see the icon you typically have to tap the up arrow to make it visible.
      • Also make sure you are not in airplane mode.
    • Tap or click the WiFi network you want to join such as Northwest_Secure.
    • Tap or click the Connect button.
    • You can also check the box that says Connect automatically if you prefer not to manually connect in the future.
    • Enter your northwest username & password when prompted.

Troubleshooting tip:  Having difficulty getting connected?  Make sure your Northwest Network Account password is not expired.  You will not be able to get on Northwest's Secure wireless network if your password is expired!


Apple iconMac Wireless Connection Instructions

Before you can connect to Northwest's Secure wireless network, you will need to configure your personally-owned Mac to work with Northwest's wireless network.  Once configured, you do not have to do this step again on the laptop in question.  

Once you've configured your Mac, easily get on Northwest_Secure WiFi by do the following:

  • Turn on your Mac
    • Your Mac should automatically search and find available networks in the area
  • Click on the Airport icon in the menu bar at the top of your screen.
  • Select the NWMSU_Secure option.
  • A screen should appear for you to enter your Northwest Network Account username and password
    • Make sure your password is not expired
      • If your password is expired you will not be able to connect to Northwest_Secure  WiFi
  • Select for your device to either remember the password or to save your credentials in keychain
    • It may take a few minutes for your device to acquire the network information  
    • If it asks for your password information again go ahead and enter it again
  • You should now be connected to Northwest's secure wireless network.

You, Northwest WiFi & Your Personal Smart Phone

Getting your smartphone on the campus wireless network (WiFi)?

Learn how to connect to Northwest WiFi using either an iPhone or Android smartphone.  The below instructions are typical, but may vary depending on model and operating system.

Northwest Apple iconiPhone Instructions 

  • Go to Settings
  • Select Wi-Fi
    • Make sure Wi-Fi is turned on
  • Tap the name of the Wi-Fi network you want to join  
    • Northwest as two available networks Secure and Guest for you to chose
    • Faculty, staff, students and organizations with valid Northwest Network Account usernames and passwords should select Secure
      • Secure Wi-Fi networks are password-protected and will typically have a Lock icon by their names
  • After selecting Northwest_Secure, enter your full Northwest Network Account username and current, non-expired password to join the selected network
  • Tap to join the network
    • If you can't join the network, your password is typically the problem
      • Either you typed it incorrectly or it is expired and needs to be changed prior to Wi-Fi set-up  
    • If the latter is the case, see instructions for the Northwest Network Account
  • After you join Northwest's secure wireless network, you'll typically see a checkmark next to the network in question and the Wi-Fi icon located in the upper-left side of your display will indicate that you are connected.

Android Operating SystemAndroid Instructions 

  • At the Home screen, tap the Apps icon
  • Tap Settings
    • Make sure the Wi-Fi master control icon is On and not Off
      • If it is set to Off, typically all you need to do is to slide the master control from Off to On to activate the phone's Wi-Fi
    • On some Android model, after tapping Settings, go to Connections and then Wi-Fi
  • You should see a list of available networks
  • Chose the Wi-Fi network you want to join by touching the name
    • Available network should typically display uder Wi-Fi Networks
  • Northwest as two available networks Secure and Guest for you to chose
    • Faculty, staff, students and organizations with valid Northwest Network Account usernames and passwords should selectSecure
      • Secure Wi-Fi networks are password-protected and will typically have a Lock icon by their names
  • If you are joining Northwest_Secure, you will be prompted to type in your Northwest Network Account username and password
  • Enter your Northwest Network username and valid, non-expired password
  • Tap the Connect button
    • If you can't join the network, your password is typically the problem
      • Either you typed it incorrectly or it is expired and needs to be changed prior to Wi-Fi set-up  
    • If the latter is the case, see instructions for the Northwest Network Account
  • After you join Northwest's secure wireless network, you will typically see a checkmark next to the network in question and the Wi-Fi icon in the upper-left side of your display will indicated that you are connected

Android Operating SystemManual Wireless set-up on your Android

If you do not see available networks to select from on your Android smartphone you may need to manually add a network connection.  To add,  do the following:

  • Go to the Home screen
  • Select Apps
  • Select Settings
  • Select Connections
  • Select Wi-Fi
  • Select Add Wi-Fi network (+)
  • Enter the Network SSID
    • This is the name of the network you are connecting to:  Northwest_Secure
  • Select the Security level of the network and any options required for connectivity on your phone, which are usually located in Advanced options
  • Northwest information you should know to help guide you is:
    • Northwest Security is WPA2-Enterprise
    • Northwest Network Authentication method is Microsoft Protected EAP (PEAP)/MSCHAPv2
    • Encryption type it is AES
  • If you select a security level that does not match your access point, you will not be able to connect
  • Since Northwest_Secure is a secure network, you will need to enter your Northwest Network Account username and valid, non-expired password where indicated
  • Touch Connect to store the new information and connect to the network
    • If you can't join the network, your password is typically the problem
      • Either you typed it incorrectly or it is expired and needs to be changed prior to Wi-Fi set-up
    • If the latter is the case, see instructions for the Northwest Network Account
  • After you join Northwest's secure wireless network, you will typically see a checkmark next to the network in question and the Wi-Fi icon in the upper-left side of your display will indicate that you are connected

Any Questions?

Northwest Technology Policies
  • See our technology how-to-guides
    • OR
  • Contact the Northwest Technology Service Call Center for any questions about your Northwest-issued laptop.

TECH HELP HOURS

HOW-TO GUIDES

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