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Above, students received their Northwest textbooks for the fall semester in August. As the semester comes to a close, the University is providing hours and options for students to return their textbooks. (Photo by Todd Weddle/Northwest Missouri State University)

Above, students received their Northwest textbooks for the fall semester in August. As the semester comes to a close, the University is providing hours and options for students to return their textbooks. (Photo by Todd Weddle/Northwest Missouri State University)

April 19, 2021

Northwest announces textbook, laptop return processes

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Northwest Missouri State University has announced options for students to return textbooks and laptops as the spring semester concludes.

Students may return textbooks and laptops by visiting the Northwest campus in Maryville, Northwest-Kansas City in Gladstone or by shipping them to the Maryville campus. Specific details are provided below and on each office’s respective website.

Students seeking additional information about returning textbooks should contact Textbook Services at nwtxbk@nwmissouri.edu. Students seeking additional information about returning laptops should contact the University’s technology Help Desk at helpdesk@nwmissouri.edu.

Spring textbook return

Students may return textbooks to Textbook Services, located in the lower level of The Station on the Northwest campus in Maryville, during regular business hours between 8 a.m. and 5 p.m. Monday through Friday. Textbooks must be returned by 5 p.m. Friday, May 7.

Students also may return textbooks at Northwest-Kansas City (Suite 400, 6889 N. Oak Trafficway, in Gladstone) between the hours of 8 a.m. and 5 p.m. Monday through Friday. Call 816.272.4621 for more information. 

Students who cannot return their textbooks at Northwest’s Maryville or Gladstone locations should use a UPS return label provided by the University to ship their books. To access the UPS return label, go to https://www.nwmissouri.edu/textbooks.htm and click Pickup and Return.

Textbooks must arrive on the Northwest campus by Friday, May 14. The Northwest-provided shipping label will be available until Monday, May 10, to ensure the May 14 deadline is met.

Any textbooks returned after May 14 will be assessed a late fee of $50. Replacement costs for textbooks not returned also will be charged to the student. Shipping costs for packages shipped after May 10 will be paid by the student. Ship to:

Textbook Services
Northwest Missouri State University
800 University Drive
Maryville, MO  64468

For more information about returning spring textbooks, send an email to nwtxbk@nwmissouri.edu.

Summer textbook pickup

Students may pick up summer textbooks during regular business hours between 8 a.m. and 5 p.m. Monday through Friday at Textbook Services, located in the lower level of The Station. Online verification opens Friday, April 23. 

To request shipment of textbooks for summer courses, email nwtxbk@nwmissouri.edu and include your 919# and shipping address. The books will ship as soon as they are available.

Summer textbooks must be returned in person or via shipment by Friday, July 30. Books returned after that date will be assessed a late fee up to $50. Textbooks for online courses ending in August should be returned as soon as the courses are complete.

Replacement costs of textbooks not returned will be charged to the student. Ship to:

Textbook Services
Northwest Missouri State University
800 University Drive
Maryville, MO  64468

Do I keep or return my laptop?

Students not returning to Northwest, should return their laptop and stickered AC adapter with its cord to the Jon T. Rickman Electronic Campus Support Center on the Maryville campus before 5 p.m. Friday, May 14. 

Students also may return laptops at Northwest-Kansas City (Suite 400, 6889 N. Oak Trafficway, in Gladstone) between the hours of 8 a.m. and 5 p.m. Monday through Friday. Call 816.272.4621 for more information. 

Students who cannot return their laptops to Northwest’s Maryville or Gladstone locations should use a UPS return label provided by the University to ship their laptop. To access the UPS return label, go to https://www.nwmissouri.edu/compserv/Laptops/index.htm and click Pickup/Return.

Laptops must arrive on the Northwest campus by Friday, May 14. To allow shipping time and meet the May 14 deadline, plan to ship the laptop before Tuesday, May 11. Shipping costs for packages shipped after that date will be paid by the student, and any laptops returned after May 14 will be assessed a non-returned laptop charge of $1,500; the charge will become a late fee once the laptop is returned, calculated at $20 per day.

Students returning to Northwest for fall courses, must be pre-registered for fall semester classes and maintain pre-registration during the summer to keep the laptop. Northwest’s $75 summer laptop fee will be waived for students who are not enrolled in summer coursework at Northwest and have pre-registered for fall. Failure to remain pre-enrolled for fall 2021 will result in a $1,500 non-returned laptop charge.  

Students taking summer courses at Northwest, and paying tuition to Northwest may keep their laptop during the summer without being pre-registered for fall 2021.

Laptop service center hours

To follow COVID-19 mitigation guidelines for social distancing, only the student returning or exchanging a laptop will be allowed to enter the Electronic Campus Support Center. Guests should remain in their vehicle or outside the building.

If your laptop needs to be repaired or you are having problems with the laptop, be sure to back up your personal files and bring the laptop to the Electronic Campus Support Center. Hours vary during intersession, summer and holidays.

Spring hours, through Friday, April 30
  • 8 a.m. to 5 p.m. Monday through Friday
Finals week hours
  • 8 a.m. to 5 p.m. Monday, May 3, through Friday, May 7
  • 10 a.m. to 3 p.m. Saturday, May 8
Summer hours, beginning Monday, May 10
  • 8 a.m. to noon and 1 to 5 p.m., Monday through Friday

Media contact:

Mark Hornickel, Communication Manager | mhorn@nwmissouri.edu | 660.562.1704