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Northwest Missouri State University

Residential Life Staff

Residential Life is proud to introduce an outstanding professional and student staff to meet your needs while living on campus. Our department is comprised of Bachelors and Masters-level professional staff and an energetic team of undergraduate-level student staff.

Professional Staff

Primary building assignments for Hall & Complex Directors are in bold.

Name Position



Rose Viau Director of Residential Life rviau 660.562.1214
Meghan Davis Assistant Director of Residential Life for
Residential Student Success
meghanh 660.562.1019
Mike Miller Coordinator of First Year Residential Experience mmiller 660.562.1014
John Hernandez Coordinator of Upperclass & Special Populations jhernan 660.562.1035
Scott Shields Coordinator of Residential Life Operations sshield 660.562.1969
Jody Throener Residential Life Specialist jodye 660.562.1214
Billy Steinman Forest Village Apartments & Roberta Hall
Hall Director
bstein 660.562.5036
Paul Bennett Tower Suites, Forest Village, and The Station
Complex Director
bennett 660.562.0837
Michael Durbin South Complex & Franken Hall
Complex Director
mdurbin 660.562.0835
Steven Steinman
Complex Director
sstein 660.562.0810
Beth Little Millikan, Dieterich, and Phillips Halls
Complex Director
little 660.562.0834


Residence Hall Student Staff


ACDs - Assistant Complex Directors

The Assistant Complex Director (ACD) is a paraprofessional staff member responsible for assisting a Hall Director or Area Coordinator with the overall administration of a residence hall including sole responsibility for all front desk operations.  The ACD is an experienced student staff member who is looking for new challenges and opportunities in Residential Life.  The ACD is expected to offer assistance and expertise to ultimately provide an educational and developmental experience for residents and staff.

RAs - Resident Assistants

RAs live on each floor of our residence halls.  Their primary role is to help build community on their floor and throughout the building.  RAs are there to assist you with finding resources solve your needs, assist in conflict mediation, present events and program opportunities and confront policy violations.

SAs - Student Assistants

Student Assistants maintain many of the same job responsibilities of a Resident Assistant.  However, SAs are placed in Forest Village Apartments and Roberta Hall.  Both buildings are considered special populations being housed on campus.  Therefore, student assistants in Roberta Hall have additional training in working with sororities housed on campus and student assistants in FVA have additional training in working with students as they prepare to transition to life off-campus.

ARCHs - Academic Resource Consultant in-Hall

ARCHs work in our freshman residence halls to facilitate academic progress and promote an environment of intellectual inquiry by providing programming and resources for students. 

BRIDGEs - Building Relationships and Integrating Diverse Growth Experiences

BRIDGEs works in in our residence halls to facilitate diversity education and promote an enriching environment by providing programming and resources for students that will stimulate an active interest in other cultures. 

DMs - Desk Managers

DMs hire, evaluate, and train our Desk Assistant (DA) staff.  The DM is responsible for the operation of the front desk(s) to which s/he is assigned.  The desk operation is vital in providing service to the residents and guests.  Some of the services provided at the desk include:  recreation equipment, cooking equipment, vacuums, change, stamps, mail distribution, and a resource for questions from residents and guests.  

DAs - Desk Attendants

DAs are students who work the front desks of each of our residence halls.  They provide assistance by answering questions, checking out equipment, performing mail service, taking maintenance requests, provide lockout services, and more.