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Northwest's Staff Council presented its Commitment to Excellence Awards to four staff members Wednesday. Pictured left to right are Troy Brady, Lisa Finney and Terri Vogel. Kyle Hoyt could not attend. (Photo by Todd Weddle/Northwest Missouri State University)

Northwest's Staff Council presented its Commitment to Excellence Awards to four staff members Wednesday. Pictured left to right are Troy Brady, Lisa Finney and Terri Vogel. Kyle Hoyt could not attend. (Photo by Todd Weddle/Northwest Missouri State University)

Jan. 16, 2019

Northwest recognizes employees for commitment to excellence


Northwest Missouri State University on Wednesday recognized high-performing staff members who exhibit a commitment to excellence and demonstrate one or more of the University’s strategic competencies of safe, trusted, invested and resourceful.

Nominations for the Staff Council’s second annual Commitment to Excellence Awards were collected last November and evaluated by a committee of Staff Council Members. Northwest’s Staff Council facilitates communication and engagement among University staff members and administrators.

The names of the 2019 award recipients and a summary of their nominations are provided below.

Kyle Hoyt, criminal investigator, University Police

Hoyt introduced a crime and behavioral collection tool, called the Voluntary Information Guide (VIG), which was essential in solving 14 crimes. The University Police Department collects information through a series of questions asked of victims, witnesses or suspects, and Hoyt manages all follow-ups.

Hoyt developed the VIG by studying information and gathering tools offered by the International Association of Chiefs of Police. He also studied an internal database of crimes and researched crimes and behavior that rises to the highest level of risk for Northwest. The questions were vetted by University Police, leading to the launch of the VIG in August 2018.

Kyle Hoyt

Lisa Finney, primary care provider, Wellness Services

Finney began her work with Wellness Services in the fall of 2016. She sees patients in a timely manner, is kind to all students and people she comes in contact with, and truly cares about the students. With an increase in mental health issues at Northwest, she still manages to see many students with physical needs but sometimes has to spend more time with students who are in a mental health crisis.

She makes sure students are safe to leave Wellness Services with a safety plan if their symptoms worsen. She is trusted by students and coworkers alike. Students appreciate her honest, quiet and caring ways, and staff appreciate these qualities as she helps lead the clinic staff. She is invested in the students, and she focuses on their needs and how she can help them holistically. She does her job with grace, regardless of how hectic and mentally and physically draining the days may be.

Lisa Finney

Troy Brady, electrician, Facility Services

Brady is safety-oriented and serves on the Facilities Safety Committee. A skilled electrician, his vast knowledge of all Northwest systems, both low and high voltage, is outstanding. He is trusted to do all aspects of work in the electrical field and is expanding his work into the building automation system.

He also serves on the Staff Council and regularly works extra hours on various projects without complaining. Brady is an outstanding asset, not only to the maintenance department, but the University as a whole.

Troy Brady

Terri Vogel, registrar, Registrar’s Office

When a student applied for graduation but their degree audit indicated they had not completed a core course, Vogel worked diligently to connect with the student. After learning the student had taken the necessary course and determined the reasons for the gap, she assisted the student with completing a petition and navigating the process to graduate.

Vogel is invested in student success. She sincerely and authentically supports student success by partnering with faculty and students. In the process, she is resourceful. When the student didn’t respond to emails, she sought other ways to help. When she learned the student wasn’t in compliance with graduation rules, she helped them with the petition process. She helps students realize what needs to be done and how to get it done and assists faculty as they attempt to do the same.

Terri Vogel

Other staff members nominated for Commitment to Excellence Awards were:

  • Rick Allen, senior maintenance zone supervisor, Facility Services
  • Shandy Beck, multimedia and instructional design specialist, Learning and Teaching Center
  • Shelby Bottiger, annual giving and alumni relations specialist, Office of University Advancement
  • Katrina Burden, dispatcher and office manager, University Police Department
  • Melissa Chesnut, secretary, Department of Mathematics and Statistics
  • Terra Feick, assistant library director, B.D. Owens Library
  • Jen Pitts, academic success specialist, Student Academic Success and Retention
  • Robert Redig, stationary engineer, Facility Services
  • Cassie Tavorn, TRIO director, TRIO
  • Mel Withington, custodian, Facility Services

For more information, please contact:

Mark Hornickel, Communication Manager
mhorn@nwmissouri.edu | 660.562.1704 | Fax: 660.562.1900

Northwest Missouri State University
215 Administration Building | 800 University Drive | Maryville, MO 64468