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July 8, 2013
Rebecca Evans, the director of Northwest Missouri State University’s Small Business and Technology Development Center (SBTDC) in St. Joseph, has completed her Six Sigma Green Belt certification.
Evans earned the certification through Missouri Southern State University by completing 56 classroom hours of training, three tests requiring a minimum of 80 percent competency, and completing a successful Six Sigma project for a business.
Six Sigma is a business strategy that seeks to improve process outputs in manufacturing and business. Upon completing its varied levels of certification, individuals are regarded as experts in the complex methods used within the Six Sigma strategy. Six Sigma projects carried out within an organization follow a defined sequence of steps and have quantified value targets, for example; process cycle time reduction, customer satisfaction, reduction in pollution, cost reduction or profit increase.
To fulfill the project requirement, Evans used the Six Sigma process to discover what variable in the SBTDC’s business counseling process leads to business success.
“It's been a very interesting, eye-opening experience, and I've learned a tremendous amount that I will be able to pass along to business owners,” Evans said. “I will use what I’ve learned to assist them with discovering the root causes of their business problems, so they don't waste resources, time and energy pursuing avenues that don't fix their issues. We don't won't to put a Band-Aid on the problems. We want to prevent their problems.”
Evans has served as the director of the SBTDC in St. Joseph since 2007, and she serves on the St. Joseph Health & Safety Council and the InterServ Board of Directors. In 2012, she received the Missouri State Star Award for her contributions to the growth of local businesses.
Mark Hornickel, Communication Manager
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Northwest Missouri State University
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