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Northwest Missouri State University

News Release

Dec. 18, 2009

IT firm Hero Teams is fifth tenant to join CIE

Hero Teams

Northwest President Dr. John Jasinski, Hero Teams founder and CEO Robin Greenhagen and Maryville Mayor Chad Jackson gather at the Center for Innovation and Entrepreneurship to signify the new partnership.

Northwest has announced an information technology services firm will become the fifth tenant in the Center for Innovation and Entrepreneurship.

Today the Northwest Board of Regents formally approved Hero Teams LLC as the latest tenant in the University's mixed-use incubator that emphasizes technology-based, start-up companies, provides assistance to existing small businesses and encourages development of new small businesses.

Hero Teams will join current CIE tenants Carbolytic Materials Company, Practical Sustainability, Riley and Rabel Consulting and Alyoop.

Hero Teams specializes in providing full-service support for Internet servers, Web hosting and the emerging cloud computing industry. (Cloud computing is a general term for anything that involves delivering hosted services over the Internet.)

Robin Greenhagen, chief executive officer and founder of Hero Teams, said his company plans on hiring 10 to 15 full time employees in the next several weeks and will be providing up to six months of on-the-job training to prepare staff members for these IT support positions.

"Participating in the CIE really enables Hero Teams to stay focused on the most critical aspect of our business - the people," Greenhagen said. "We are able to benefit from 'ready-to-run' facilities, including critical training and office facilities that would have otherwise driven us to significantly drain our startup capital resources. We can immediately realize a return on investment in our relationship with the CIE and with the Maryville community by pouring those dollars back into our training programs and personnel development efforts to ensure we have a successful launch over the next six to 12 months."

Greenhagen said he was impressed with the caliber of the economic development, career development and business development resources made available to the company as a potential location for the new company was evaluated.

"Those resources, coupled with the unique resources available to us at the Center for Innovation and Entrepreneurship at Northwest, made selecting Maryville and Nodaway County an easy decision for us," he said.

Dr. Charles A. McAdams, dean of Northwest's College of Arts and Sciences and co-director of the CIE, said he is looking forward to further developing Northwest's relationship with Hero Teams, which will greatly benefit future employees as well as students.

"We are excited about the plans of this new company to hire so many highly skilled employees over the next year," McAdams said. "Throughout their time in the CIE, Hero Teams also will utilize student interns from Northwest who are majoring in computer science and business-related fields."

The 46,679-square-foot CIE incubator, located on the north edge of campus west of North College Drive and south of West 16th Street, contains four lab analysis research areas, a shared scientific instrument room, 9,000 square feet of tenant office space, shipping/receiving (product distribution center), a staff training area, a seminar room and CIE staff offices. The academic wing embraces more than 16,000 square feet of highly specialized teaching and research labs and offices.

About Hero Teams, LLC

Hero Teams LLC is a new Missouri corporation that was founded with an entrepreneurial vision of providing service and support in creating IT solutions for the emerging cloud computing marketplace. In a world populated by giant corporations investing billions of dollars in cloud computing resources such as servers, storage and datacenters, little attention has been paid to the service aspects of providing technical support and engineering services to businesses that want to use cloud computing for their IT needs. Hero Teams will provide those services with their staff of engineers, support specialists and client service representatives.

About Robin Greenhagen

Robin Greenhagen has 15 years experience in the IT services and telecommunications industry. After graduating from the University of Kansas, Greenhagen was a software test engineer, a network administrator and an Internet consultant in the Lawrence, Kan., and Kansas City areas before starting his own firm, GreenSoft Solutions Inc. GreenSoft grew throughout the late 1990s and survived the downturn of 2001 by providing enhanced services to companies around the Kansas City area. By 2003, GreenSoft began to focus on providing high security Web hosting services with an emphasis on enabling credit card processing companies and other transactionally intense organizations to securely house their systems and outsource their operations to GreenSoft. The company services about 150 corporate clients and employs about 80 full-time staff in their Kansas City offices. In September 2009, Greenhagen reduced his daily operational roles within GreenSoft to focus on entrepreneurial activities that would address the emerging need for providing top IT services to the new and growing cloud computing industry.

For more information, please contact:

Mark Hornickel, Communication Manager | 660.562.1704 | Fax: 660.562.1900

Northwest Missouri State University
215 Administration Building | 800 University Drive | Maryville, MO 64468