April 15, 2009
Computer lab consultant named Student Employee of the Year
Northwest honored some of its most valued employees on April 13 during the University's Student Employee Recognition Ceremony in the J.W. Jones Student Union. The annual reception for all student workers is hosted annually by the Office of Human Resources.
Cody Melton, a junior management information systems manager from Mexico, Mo., was named Student Employee of the Year for his work as a computer lab consultant for Client Computing, the unit within the Office of Information Systems that provides how-to documentation, technical support and computer help desk services to all students, faculty and staff.
Melton's supervisor, PC Help Desk Specialist Cheryl Birkenholz, said he is "always willing to go above and beyond to help callers," often taking the time to assist faculty and staff in their offices if the problem cannot be solved over the phone. Birkenholz added that Melton is known for following up with clients to make sure that their problem has been fully resolved, and that their computer is working satisfactorily.
Mel Toellner, Cody's off-campus supervisor and president of Gold Crest Distributing, a backyard birding supply company in Mexico, described Melton as "a very rare talent in that he has the ability to relate and communicate information in a way that, whether you are a beginner or have a Ph.D. in information technology, you can understand the information. I have never seen anyone else in my 35 years of business who has a better combination of sales and customer service skills and the ability to solve technical problems while communicating the solutions to others."
Melton is the website manager for Goldcrest and has developed a number of Internet platforms for the company while working in his hometown during the summer and online during the school year.
I n addition to Student Employee of the Year, the reception included award presentations to the Outstanding Student Employee Team and student workers who have demonstrated excellence in the categories of initiative, professionalism, uniqueness of contribution, quality of work and reliability.
The other honorees were:
Outstanding Team, the student staff of the Missouri Academy of Science, Mathematics and Computing: Jaclyn Adkins, a senior chemistry major from Burlington Junction; Dale Hopper, a senior physics major from Columbia; Nikhil Kumar Lattupally, a master's in business administration candidate from Hyderabad, India; Casey Bulin, a senior geology major from Vine Grove, Ky.; Erin Spicher, a junior geography major from Marshfield; Nate Thompson, a senior chemistry major from Perryville; and Kayla Bloemendaal, a junior agribusiness major from Mendon.
Initiative, Clinton Williams, a senior special education major from Omaha, Neb.
Professionalism, Ryan Davis, a senior social science major from Ravenwood.
Uniqueness of Contribution, Vicky Quick, a senior dietetics major from Holden.
Quality of Work, Mildred Pope, a senior elementary education major from St. Louis.
Reliability, Nichole Syverson, an elementary education major from Fort Collins, Colo.
University staff member Jolaine Zweifel, a computer specialist with the Center for Information Technology in Education, was named Student Employment Supervisor of the Year.
Northwest's student employment program, which established the Student Employee of the Year awards in 1999, is known nationally and internationally for its Student Career Pathing initiative. Now in its fifth year, the Career Pathing program allows student workers to move through a series of stepped job classifications provided they receive satisfactory performance reviews and attend workshops addressing such topics as quality, leadership, workplace safety, ethics, networking and teamwork.
More than 1,000 Northwest students currently serve as part-time employees of the University, working in virtually every office and academic department.
For more information, please contact:
Mark Hornickel, Media Relations Specialist
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