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Abstracts
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topic.
| Author(s):
Hubbard, Dean L. Title: Can Higher Education Learn from Factories?
Source: Quality Progress 27, no. 5 (May 1994): p. 93 |
| Abstract:
The application of Total Quality Management (TQM) principles
to higher education by Northwest Missouri State University Maryville,
MO, has been through a TQM plan called the 'Culture of Quality'
that uses benchmarking to raise expectations and quality that
help realize common goals. The results included the installation
of the first full-scale electronic campus in the US and several
other major innovations and achievements. |
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