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Brick and Click Libraries:
Changes and Challenges
A Regional Academic Library Symposium
October 18, 2002
 Session Descriptions:

 Electronic Journals: Vendor Solutions to Access Issues
Nona Barton, Serials/Electronic Resources Librarian Fort Hays State University
Forsyth Library, Fort Hays State University, has been considering the purchase of products to help manage our electronic journals. This presentation will discuss services provided by vendors to help manage electronic journals, primarily those located in aggregated databases. The vendors to be discussed are Serials Solutions, TDnet, and Journal Cite.

It's All in How You Play the Game: Applying Educational Games to Library Instruction
Frank Baudino, Head Librarian for Information Services at Northwest Missouri State University; Lori Mardis, Information Librarian at Northwest Missouri State University; Connie Ury, Library Outreach Coordinator; Vicki Wainscott, Head Librarian for Access Services at Northwest Missouri State University
Learn how to make library instruction more appealing to your audience. Using a game show format has proven an effective strategy for engaging students in both business training and educational settings. This session will demonstrate the benefits of using this method of instruction and highlight several inexpensive easy-to-create games that can be applied in your own library.

Tips on Funding
Janice Borey, Librarian at Worth County R - III School District
Attention! Free money....Wait! There's no free money at this session, but you will get some free tips and ideas on effective grant writing. This workshop will provide some tips and ideas for locating and convincing potential funders to share their wealth. The three R's to grant writing (reading, writing and 'rithmetic) and potential funding sources will be covered.

Why are so many web pages still so hard to use?
Jerry R. Brown, Instructor of Library Services, Coordinator Library Instruction and Tours at Central Missouri State University
Are you responsible for library web pages? Do you need tips to help make your library web pages informative and accessible? This session will present some basic design, accessibility, and content guidelines for academic library web pages. Discussion will be encouraged.

The Secrets of Full-text Databases: The Overlap Between a Same Vendor's Subject Database and General Database, and the Differences between Different Vendors in Embargo
Xiaotian Chen, Electronic Services Librarian at Bradley University
Data comparisons show that full-text titles in a subject database are considerably (sometimes nearly 100%) overlapped with those on the general database of the same vendors, and that there are huge differences between vendors in handling full-text embargo. Librarians should be well aware of these "secrets" to make informed decisions in both licensing databases and helping users.

Copyright Compliance on Campus
Judy Druse, Curriculum Media Librarian at Washburn University; Sue Jarchow, Assistant Director, Manager Web Services, Information Technology Services at Washburn University; Brenda White, Manager, Instructional Media at Washburn University
Permissions relating to copyright and "Fair Use" are changing. New media has brought with it new legislation and new guidelines for copyright compliance. Learn how Washburn University is meeting the challenge of providing information materials to students and faculty that promote compliance with US copyright law.

From Sales to Librarian: Using Selling Skills to Improve Library Liaison Work
Connie Ghinazzi, Reference Librarian/ Liaison to Natural Sciences Division at Augustana College
Selling skills, honed in the presenter's previous career as a professional pharmaceutical sales representative, apply equally well in developing liaison relationships with faculty. This presentation adapts practices from leading business/management writers to academic librarians working with faculty members. By applying sales techniques, liaison librarians can stimulate better collaboration with faculty in both information literacy and collection development efforts. The presenter's personal goal is to help librarians apply widely accepted sales techniques to make their collaborative efforts more successful.

Evolving Access Issues: Electronic Reserves
Jennifer Green, Public Services Librarian at Grinnell College
Electronic reserves add many access benefits to traditional course reserves offerings, but they are only part of the information outlook a campus has for considering delivery of course materials. In this presentation I would like to discuss the benefits, as well as some of the pitfalls we encountered in implementing electronic reserves and provide a look at what one campus has done to integrate electronic reserves as one mode of information provision in the larger scope of course material delivery.

ARL's Collection Analysis Project: Continuing Feasibility for a Medium-Sized Academic Library

Jan L. Guise, Coordinator of Reference & Instruction at Washburn University; David Feinmark, Coordinator for Collection Development and Management at Washburn University
What exactly is ARL's Collection Analysis Project (CAP)? What bearing can it have in a non-ARL, medium-sized academic library in today's environment? This presentation will cover an overview of CAP, its value in examining staffing, budgeting, and assessment for collection development, and implications for other similar-sized institutions.

Usage Statistics: Interesting Changes and Challenges
Melissa Holmberg, Electronic Resources/Science Librarian at Mankato State University
During this presentation, the presenter will briefly compare usage statistics for print and electronic resources by format/vendor and discuss the challenges librarians face when evaluating collections based on different types of usage statistics collected. She will also show how sharp changes or anomalies in statistics can be just as challenging and often more interesting to analyze.

Problem-Solving Discussion Session
Moderated by Carolyn Johnson, Information Librarian at Northwest Missouri State University
"Got problems"?! Bring a problem that you are facing in your library and get suggestions from other colleagues attending the session on how to solve it. This discussion session will test out the old saying that "two heads are better than one."

Building Next Generation Library Web sites Using Open Source Content Management Software
Paul H. Lewis, Government Documents Librarian and Webmaster University of South Carolina - Aiken
This presentation will be an overview and demonstration of PHPWeb site. PHPWeb site is a free, open source, database driven Web site content management system (CMS) software that offers libraries and other organizations considerable benefits over traditional Web sites built with static html pages. Benefits include 1) enhanced interactive elements (calendars, faqs, polls, site search engines, others), 2) easy control panel administration, 3) compliance with current usability requirements and xhtml standards, 4) professional, consistent style sheet presentation,and much, much, more.

QuestionPoint, Collaborative Reference Service
Judy Pask, Librarian/Trainer at MLNC; Deb Ehrstein, Internet Trainer/Librarian at MLNC
In a world where so many students have turned to the web for fast, “good enough” answers, how can libraries respond? Learn more about QuestionPoint, the collaborative reference service jointly developed by OCLC and the Library of Congress. Two MLNC trainers will demonstrate the software and how a patron and librarian can interact online.

Designing Interactive Online Tutorials
Jennifer Quinlan, Reference Librarian at Linda Hall Library of Science, Engineering and Technology; John Small, Electronic Resources Librarian at Central Missouri State University
Wondering how to design effective online tutorials, or how to revitalize current tutorials? Discover the value of using interactivity in online instruction, ways to plan for interactivity, and methods for accomplishing it.

In Search of the Missing Record: Keyword Searching Is Often Not What It Seems
Michelle Holschuh Simmons, Consulting Librarian for the Arts and Humanities at Cornell College; Mary Iber, Consulting Librarian for the Sciences at Cornell College
In this session, the presenters will use several examples from commonly used databases such as EBSCO Academic Search Elite, OCLC WorldCat, and LexisNexis Academic to elucidate the ways that we can be better teachers of information literacy when we understand the inner workings of databases. The presenters will be providing participants handouts with illustrative comparison tables across several databases. They will also explore the discrepancy between the way librarians and database designers define terms, how this affects search results, and how this knowledge impacts information literacy instruction.

Exploring the Challenges of Virtual Reference in an Academic Library
Elizabeth Turtle, Science Librarian at Kansas State University; Marcia Stockham, Education Librarian at Kansas State University
Learn about the issues involved in starting a virtual reference pilot project in an academic library including software selection, staffing, marketing, policies, and most importantly, assessment. This presentation will highlight the lessons learned by Kansas State University Libraries and discuss future directions for the service.

Designing & Developing Interactive Instructional Concepts
Roger Von Holzen, Director--Center for Information Technology in Education at Northwest Missouri State University; Darla Runyon, Assistant Director/Curriculum Specialist, Center for Information Technology in Education at Northwest Missouri State University
This presentation will provide a detailed discussion of the process, tools and techniques used to design and develop interactive, web-based instructional concepts that illustrate critical course content. Examples of instructional concepts and how they are integrated into a course will be shown as well.

Providing Electronic Document Delivery Services: Juggling User Needs, Delivery Options, and Quality Service
Cherie' L. Weible, Assistant IRRC Librarian at University of Illinois, Urbana-Champaign
Interlibrary loan is dependent on technology to provide quick turnaround time for non-returnable material requested by library users. The 24/7 electronic world has raised user expectations and ILL departments are required to explore options for electronic document delivery to the user desktop. This presentation will discuss electronic desktop delivery options available to academic libraries and address ways to provide for user needs and keep quality service in departments providing EDD to patrons.

"Engineering" Academic Library Services for Continuing Quality Improvement

Daryl C. Youngman, Chair of Science Libraries at Kansas State University
This presentation will examine how librarians can strive to meet current and emergent needs by developing a patron-centered, knowledge-based perspective on library service programming and incorporating service improvement techniques from business and engineering. Benchmarking and ongoing assessment can be used to ensure that changing patron service expectations are identified and met, organizational flexibility is retained, and that both fiscal and staff resources are effectively allocated.

Launching Chat Reference Service at Central Missouri State University: A
Missouri Experience

Fu Zhuo, Assistant Professor of Library Services at Central Missouri State University; John Small, Assistant Professor of Library Services at Central Missouri State University
Have you considered adding instant messaging as a new reference service option, but do not know where to start? This session will provide an overview on how to select software, train staff, formulate the FAQs as a guideline, and evaluate service. The session is intended for reference librarians or public service librarians from all types of libraries and information centers.

Sponsored by Owens Library, Northwest Missouri State University