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Northwest has contracted with one of largest mail order textbook vendors in the country which currently serves thousands of individual distance education students nationwide. The company is MBS Textbooks Exchange and is the largest used book wholesaler in the nation. With more than 2.5 million books in their Columbia, MO facility, they have created the MBS Direct program to help us provide you, our off-campus student, with improved customer service. In effect, we are removing the middleman from our textbook services and enabling you to get your books directly from the vendor holding the inventory (MBS Direct). This means you will have more control over your textbook order, more options on the delivery of your books/course materials, and assurance that your books will be available when you need them. This will ultimately result in cost savings, convenience, reliability and better services for you. You have two options:
MBS operators are available to take your call during the times shown below and will inform you of the availability of used books and optional materials and will help you determine the best method of shipping.
Monday - Thursday 7 a.m. to 9 p.m. CST Friday 7 a.m. to 6 p.m. CST Saturday 8 a.m. to noon CST