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Northwest Missouri State University


Accessing Northwest Insurance

What to do if you are sick or not feeling well

If you are injured or severely ill (sick), call 911.

If you are not injured but feel sick and are not sure what you should do, the Office of International Programs recommends you to take the following steps:

  1. Go to the LewerMark webpage for Northwest to learn about your plan and the doctors and hospitals that are close to you. In Maryville, St. Francis Hospital is in our network.
  2. Call Nurse Hotline First (FREE) The Nurse Hotline is a FREE service provided by your health insurance. You have already paid for it. This service lets you consult a healthcare professional, talk to them about your problems are and ask them what the right thing to do is. All this is at no extra cost.
    For Example –“My stomach hurts what should I do?”
    Nurse Hotline: 866-549-5076
  3. Wellness Center (INCLUDED IN UNIVERSITY FEES – NO FURTHER COST) If you think that you need to physically see a doctor or a nurse. If you have hurt yourself and need medical attention, the next best place would be The University Wellness Center. In case of an emergency you can walk into the Wellness Center and ask to talk with a Doctor. You can also call them ahead of time and set up an appointment. The University Wellness Center is FREE to all Northwest students.
    University Wellness Center: 660 562 1348
    Wellness Centre Hours of operation: Monday to Friday 8 a.m. to 5 p.m.
    University Wellness Center Website
  4. Doctors Appointment ($50) If you have already called the Nurse Hotline or visited the University Wellness Center and believe that you need to speak with a specialized doctor. You can call and make an appointment with a specialized Doctor at St. Francis Hospital. Your student sickness and accident insurance policy may cover some or all of the expenses. For more information on health insurance and what it covers, check out the health insurance tab located right below this one.
    Phone: 660 562 2525
    2016 South Main Street, Maryville, Missouri 64468
    St. Francis Hospital & Health Services Website
  5. St. Francis Emergency Room ($50) “Going to the Hospital” should only be done in cases of extreme medical emergency. During business hours of 8 to 5, you can go to the drop in clinic located on the right of the main exit. St. Francis Hospital’s Emergency Room is located on the left of the main entrance.
    Phone: 660 562 2525
    St. Francis Hospital & Health Services Website

    To request for an Ambulance
    Call - 911

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