Job Title

Office Assistant

Department

Talent Development Center

Job Description 

The Office Assistant greets both walk-in and scheduled appointments in a manner consistent with good customer service approaches; Coordinates tutor schedule; Assists with all aspects of the TDC programs including Tutoring, Assist, Student Athlete Success, Supplemental Instruction, LAP/S and Assessment as assigned; Coordinates test accommodations for LAP/S students (students with disabilities); Tracks TDC record-keeping and statistics; Other routine clerical duties including making copies and filing as assigned; Maintains resources for the TDC; Proctor tests;  Adapts communication style for a variety of student levels of interest and ability; Interact effectively with clients, coworkers and entire University community; Resolve needs of all TDC clients (tutees, faculty, university staff, etc.); Answer students’ questions; Make referrals when needed; Seek effective approaches to complete tasks; Word processing, spreadsheets and Internet research; Have ability to recognize, initiate and complete various tasks; Seek support and guidance; Employ creativity and flexibility in all aspects of role; Accurate data collection, storage, and retrieval; Excel in good customer service practices; Work independently and with minimal supervision; Actively participate in TDC training and social opportunities for networking experiences; Maintains a professional and supportive relationship with the entire academic community; Exhibit professionalism and courtesy; Support and encourage students; Promote student involvement within the learning community; Maintain confidentiality of information and services; Treat clients and other customers and stakeholders ethically; The TDC staff adheres to all University policies including sexual harassment and academic integrity; As peer leaders, TDC staff hold positions of influence in their TDC-related relationships and are additionally cautioned to adhere to the intent of the University policy regarding consensual amorous relationships as found in the Student Employment Handbook; Demonstrate ability to work positively with others; Adaptable to other's paradigms; Willingness to share information; Interact regularly with diverse on-campus populations including international students, underrepresented populations, and students of varying academic abilities; Submit work schedule prior to the first week of classes for each semester employed; Keep accurate records of TDC client services; Training Requirements: Completes the Partnership Training at a chosen time convenient to all; Attends training every Tuesday morning in the TDC at either 7:00 a.m. or 8:00 a.m.; Reads the TDC Employee Handbook within the first week of the semester and adheres to the policies; All first-time TDC student employees will participate in the TDC emergency procedures training early in the semester.

Qualifications

Demonstrate empowering and interpersonal skills.

Wage Rate

$6.65

Hours Available

5-14 Hours; If one person is not able to work the 14 hours needed two office assistants will be hired.

Start Date

Fall 2008 Trimester, training is held the week before classes begin.

Application Deadline

Please complete an application at the TDC Office, 372 Administration Bldg.

Supervisor

Linda Standerford & Dr. Leslie Galbreath

Address

Administration Bldg 372

Phone

562-1727

E-mail

Lstande@nwmissouri.edu