Job Title

Office Assistant

Department

Office of Scholarships & Financial Assistance

Job Description

To provide office assistance to the Office of Student Financial Assistance; Answer phones, take messages, assist callers with questions, make photocopies, run errands, fax, distribute items, file, schedule appointments and other duties as assigned.

Communications:

• Mail materials
• Utilize effective communication skills when answering questions
• Ability to follow oral instructions

Critical/Creative Thinking and Problem Solving:

• Explain scholarship and financial aid information and processes clearly
• Ensure accuracy and compliance
• Receive general instructions and complete projects independently
• Answer questions or refer customers to the appropriate source for information
• Multi-task oriented

Computer:

• Knowledge of Microsoft Word, Excel; Internet

Self-Directed Learning:

• Have ability to recognize, initiate and complete various tasks

Competence in a Discipline:

• Fundamentals of Accounting and Communication

Personal/Social Learning:

• Maintain confidentiality
• Exhibit professionalism and courtesy
• Pay attention to detail
• Exhibit positive customer relations skills

Team Work/Team Leading:

• Demonstrate ability to work in a team environment

Multicultural:

• Have ability to work with diverse on and off campus populations

Qualifications

Knowledge of Word and Excel; General keyboarding skills; Familiarity with the Internet; Attention to detail; Organized; Professional and courteous; Excellent customer service skills; Must have work study eligibility; Must be available and willing to work breaks and enroll in 6 credit hours in the summer to work throughout the entire summer; Good communication skills and customer service experience desired; Must have completed the FAFSA application and be eligible for Federal Work Study; This position is a year round position and will require enrollment in summer school and be willing to work during break times as needed when the University opens.

Wage Rate

$7.35

Hours Available

10 Hours

Start Date

May 6, 2013

Application Deadline

April 17, 2013; Please fill out attached application and email along with your resume to mmincy@nwmissouri.edu. Work study eligibility preferred; Must be available to work during breaks when campus is open and available to work during summer (requires summer enrollment in at least 6 credit hours).

Supervisor

Melissa Mincy

Address

Administration Building 273

Phone

660-562-1139

E-mail

mmincy@nwmissouri.edu