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Northwest Missouri State University

Nonviolent Crisis Intervention Program

Nonviolent Crisis Intervention Program

Course Description

The Nonviolent Crisis Intervention program (a special offering from the Crisis Prevention Institute) is designed to help participants gain a basic understanding of crisis intervention methods through presentation of program content, group discussions, role-plays, and exercises to enhance adult learning. The emphasis is on early intervention and nonphysical methods for preventing or managing disruptive behavior. CPI's Personal Safety TechniquesSM for faculty and staff are also demonstrated and practiced to prepare faculty and staff to safely remove themselves and others from a dangerous situation. You’ll learn:

Course Trainer

Shelly Hiatt, Ed.D. is an Associate Professor and coordinates the graduate program for school counselors in the Department of Behavioral Sciences at Northwest Missouri State University in Maryville, MO. She is certified by the Crisis Prevention Institute as a Nonviolent Crisis Intervention instructor. Dr. Hiatt’s professional interests include campus and community suicide prevention and school crisis prevention and response.  



Session                 Time                                                 Unit(s)


February 6          1:30 – 3:00  p.m.               Introduction/Pre-test/Unit 1 – Crisis Development Model

February 11        1:30 – 2:30 p.m.                Unit II & III – Non-verbal Behavior & Para-verbal Communication             

February 13        1:30 – 3:00 p.m.                Unit IV – Verbal Intervention

February 18        1:30 – 2:30 p.m.                Unit V & VI – Precipitating Factors, Rational Detachment, 

                                                                                Integrated Experience & Staff Fear and Anxiety

February 20        1:30 – 3:00 p.m.                Unit VII – CPI’s Personal Safety Techniques Instruction &

                                                                                Practice (Demonstrate, participate, explain)

February 25        1:30 – 3:00 p.m.                Unit XI & X – Post-test, Situational Role Plays, Postvention Work 

*All sessions will be held in­ Brown Hall 239.