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Northwest Missouri State University

Campus Provided Computers

All campus provided computers and university-licensed software on those computers are the property of Northwest Missouri State University.

Since Northwest began providing notebook computers for students, some notebook  computers have been reported stolen or damaged severely due to unexpected accidents or vandalism.  The cost of repair or replacement was then billed to the student.  The most common non-warranty repairs were broken LCD screens and motherboards with the cost of repairs between $200 and $300

While theft or severe damage is rare, Northwest encourages you to protect all your personal electronics with appropriate insurance.  Northwest notebook computers are covered by the vendor for manufacturing defects and will be covered for minor accidental damage with a $50 deductible.  Accidental damage includes but is not limited to: liquid spills, cracked LCD screens, and broken USB ports.

Students are financially responsible for major damage, vandalism and all replacement of stolen or lost notebook computers up to $1,500.  For major damage, vandalism or theft, students are encouraged to purchase liability insurance.  Three such vendors are:

Northwest, however, is not endorsing these vendors, and you may purchase insurance from any vendor you choose.

Campus Provided Computers and Repair

Repairs to all campus-provided computers will be conducted by the Information Technology department, specifically the technology specialists at the Jon T. Rickman Electronic Campus Support Center (ECSC). For repairs to campus-provided desktop computers, contact the Information Technology—Client Computing Help Desk at 660.562.1634 to file a work order. Campus-provided notebook computers need to be taken to the ECSC for repair.  Opening the notebook computer case to upgrade components and/or repair hardware yourself or by taking it to a third-party for such upgrades and repairs is a violation of Northwest technology policy and subject to fines and disciplinary action.