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The Information Technology 7-Step Password Team received one of Northwest's most prestigious honors in 2009--the Commitment to Quality Team award.The Information Technology 7-Step Password Team was organized primarily to make changing passwords easier for users from off-campus and to track Help Desk calls to determine how often users needed assistance in changing their passwords. The 7-Step Password Team helped stream-line and improve the email process, empowering users to be able to change their passwords from off-campus. Members of the team not shown above were: Marolyn Alloway, Girija Chavala and Merlin Miller.
In 1998, Student Senate established the Commitment to Quality Award to show appreciation for individuals who exhibit a continuous commitment to the culture of quality at Northwest. The award was first established to commemorate the University's achievement in winning the Missouri Quality Award.