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Client Computing, in cooperation with the Center for Information Technology in Education (CITE), provides notebook or tablet computers to all faculty and select staff. Client Computing is also responsible for providing students with univeristy-owned notebook computers. For more information on the Campus Notebook Computer program, please see the Campus Notebooks web page.
The Client Computing personel in the Electronic Campus Support Center (ECSC) will provide notebook support free of charge to faculty and staff who have been issued a university-owned notebook or tablet computer and are experiencing problems with either the notebook or its software. Additionally, the professional notebook computer personnel provide support free of charge for university-provided notebook and tablet computers.
The Client Computing notebook computer professional staff offer limited support to students, faculty or staff who have personally-owned [non-university provided] notebook computers. A nominal fee may be charged for assistance for installing a personally-owned notebook computer or printer to the Northwest network.
Client Computing-Information Technology does not provide hardware or software for personally-owned notebook computers. All personally-owned computers connecting to the Northwest network must have current anti-virus software installed, updated and actively running. Furthermore, personally-owned notebook computers connecting to the Northwest network must have current updates for their operating system (OS). Not having anti-virus software and current OS updates is a violation of Northwest's Computing Policies.
University-provided notebook computers and the software on them are owned by Northwest Missouri State University. Consequently, the Information Technology Electronic Campus Support Center reserves the right to format and reload the hard disk of all university-provided notebook computers without the user's permission. Therefore, it is the user's responsibility to keep a backup of important personal files on an alternate storage device like a USB Flash/Jump drive, external hard drive or online backup like the SkyDrive.
For information on university-owned notebook computers, please click here.
If you are a Northwest department interested in purchasing computer equipment, please email Merlin Miller or call the Client Computing-Information Technology Help Desk at 660-562-1634 for more information.
If you are experiencing problems with your university-provided notebook computer contact the Client Computing-Information Technology Help Desk at 660-562-1634.