This website is best viewed in a browser that supports web standards.

Skip to content or, if you would rather, Skip to navigation.

Northwest Missouri State University

Notebook Support

Personal Computer Specialist/Notebooks

Client Computing, in cooperation with the Center for Information Technology in Education (CITE), provides notebook or tablet computers to all faculty and select staff. 

Faculty have access to over 80 networked classrooms that are equipped with projectors, as well as, wireless connectivity in most public areas on campus.

The Client Computing Personal Computer Specialist/Notebooks will provide notebook support free of charge to faculty and staff who have been issued a university-owned notebook or tablet computer and are experiencing problems with either the notebook or its software.  Additionally, the professional notebook computer personnel provide support free of charge for university-provided notebook and tablet computers.  Support is also provided for faculty, staff and students who have non-university, Gateway notebook computers that are under warranty, which is per an agreement with Gateway and could be subject to change or restrictions.

The Client Computing notebook computer professional staff offer limited support to students, faculty or staff who have personally-owned [non-university provided] notebook computers and desire to have them properly configured to the Northwest Network.  Students in a residence hall with a PEER Educator in Residence for Technology (PERT) may seek out their PERT for assistance in configuration of their personally-owned computers and printers.  A nominal fee is charged for assistance for installing a personally-owned notebook computer or printer to the Northwest network.

Client Computing-Information Systems does not provide hardware or software for personally-owned notebook computers.  All personally-owned computers connecting to the Northwest network must have current anti-virus software installed, updated and actively running.  Furthermore, personally-owned notebook computers connecting to the Northwest network must have current updates for their operating system (OS).  Not having anti-virus software and current OS updates is a violation of Northwest’s Computing Policies. 

 

Campus Notebooks

For information on university-owned notebook computers, please click here.

 

Purchasing a Notebook Computer

For information on purchasing your own notebook computer, please click here.

 

Need Help or Have Questions

If you are experiencing problems with your university-provided notebook computer or if you wish to have your personal notebook computer installed on the Northwest network contact the Client Computing-Information Systems Help Desk at 660-562-1634.