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Northwest Missouri State University

About Training

The Information Technology Department's Client Computing (CC) User Consultant staff offer free, self-paced, self-help training materials to students, faculty and staff over the following Microsoft Software: Windows, Word, Excel, Powerpoint, Access, and Outlook.

Students, faculty and staff can work on the materials in the public lab in Owens Library or anywhere they prefer.  User Consultants and their student employee staff (TSAs) are available to answer questions in the public computing lab in Owens, so it recommended that users work through the materials within the public lab so they can ask questions of the IT staff.   Training materials are provided by Custom Guide Inc.

Note:  The User Consultants and their student employee staff (TSAs) are available to answer questions about the training materials, but do not conduct individual instructional technology training sessions.  The exception to this is for an instructor requesting a group training for their entire class or a supervisor requesting training for a group of their staff over basic Word, PowerPoint, Access, Excel or Outlook in a User Consultant classroom-led setting.

To pick up individual self-help training materials over Windows, Word, Excel, PowerPoint, Access and Outlook email the User Consultants: and to request a specific training chapter or book.  Please include your name, contact information and request for specific self-help materials with your message.

To schedule a group computer training session in a classroom setting with a User Consultant, email the following User Consultants or the IT Help Desk: and or  Group computer training sessions must be intiated by a faculty or staff member.  Please include your name, contact information and request for a group training session for a specific Microsoft Windows or Office topic with your message.

Note:  Only basic software usage is covered in the training materials and group sessions.  How to utilize the software to best accomplish your job is not provided by CC staff.  While the self-help materials and group training sessions are basic, they are not recommended for individuals with no computer experience.  Some computer experience is required. Individuals who have no computer experience should see the staff at the Talent Development Center at

CC User Consultants may be able to offier Microsoft and Adobe self-help materials or group training sessions to faculty and staff that cover additional software packages and topics such as Visio and Adobe Photoshop depending on need, material availablility, expertise, scheduling commitments/conflicts and time requirements.  Contact User Consultants Kim Todd or Tabatha Verbick or the Information Technology (IT) Help Desk at 660-562-1634 to inquire about additional software topics.