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Northwest Missouri State University

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Student Staff

Computer Lab Consultants

The Client Computing Computer Lab Consultants are dedicated to providing in-person support to students, faculty and staff in the Client Computing general-purpose computer labs, which are located on the first and second floors of Owens Library. The Computer Lab Consultants, who are under the direct supervision of the Client Computing User Consultants, are responsible for assisting lab patrons with the standardized lab software, troubleshooting basic hardware and software problems, maintaining the printing supplies within the labs, and helping to keep the labs professional and orderly.

 

Student PC Technicians

The Client Computing Student PC Technicians provide support free of charge to students for their university-owned notebook computer and connectivity to the Northwest network via university-owned cables, etc. Software support is restricted to standardized university software and typically entails loading the standardized university software onto a university owned notebook computer’s hard drive.  The Student PC Technicians work in conjunction with and provide assistance to the Information Systems professional staff at the Gateway Electronic Campus Support Center (GECSC).

 

The Peer Educator in Residence for Technology (PERT)

The Client Computing Peer Educator in Residence for Technology (PERT) personnel act as live-in laisions between the residence halls and the Information Systems Department. Each PERT works with one Freshman Learning Center (Freshman residence hall) and other upper-classman residence hall(s) to facilitate computer policy information and promote an environment of intellectual inquiry by providing educational programming and resources for students and staff. View the PERT  PowerPoint/Tegrity Presentation to learn about what a PERT does.

If you are having trouble viewing the PPT/Tegrity presentation, please visit the Tegrity troubleshooting web page: http://tegrity.nwmissouri.edu

 

Need Help from a PERT

If you are a student living in campus housing you can get assistance from a PERT using the PERT Assistance Request Form.

 

Want to be a PERT

The PERT Job Description  provides a detailed explanation of what is expected of a PERT. All interested applicants should fill out the PERT Job Application on the Residential Life web site. For questions about the PERT position contact the Client Computing In-Person Support Office at 660-562-1434 or Residential Life at 660-562-1214.

 

PERT Newsletters