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Information Technology, the Jon T. Rickman Electronic Campus Support Center (ECSC) and Northwest Missouri State University are not responsible for supporting or backing up personal files on university-provided notebook computers. The user is solely responsible for backing up (copying) personal files to an alternative storage device.
Alternative storage devices are not provided by Northwest or Information Technology. The user is entirely responsible for purchasing such a device with personal funds. Such devices include, but are not limited to, USB Flash drive and CD/DVD.
All users are encouraged by Information Technology to back-up their important personal files on a weekly basis to prevent loss of data in case of hardware or software failure.
To return your notebook computer, please go to the ECSC, which is located across the street from Owens Library.
Since Northwest owns the university-provided notebook computer and its software, Information Technology reserves the right to format and reload the hard disk without the user's permission once it is returned to the ECSC. Consequently, before returning the notebook computer either permanently or for maintenance, make a back-up copy of all personal files on an alternative storage device.
If you have questions about returning your notebook computer, please call the Information Technology-Client Computing Help Desk at 660.562.1634.
Students must return their notebook computers to the ECSC before or on the last day of finals week or by the expiration date indicated on their Notebook Computer Agreement, whichever is sooner.
The latest the notebook computer may be returned without being charged a replacement fee is the first business day after finals week. Failure to return your notebook computer will result in a $1,500.00 replacement cost fine. If for some reason you cannot return your notebook computer by the first business day following finals week, contact the Information Technology-Client Computing Help Desk at 660.562.1634 to make special arrangements for returning your notebook computer on an approved day.
If you are preregistered for summer or fall classes, you may retain your notebook computer for the summer. A summer fee may apply and will be automatically billed to your university account. If you have questions contact the Information Technology-Client Computing Help Desk at 660.562.1634.