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Since Northwest began providing notebook computers for students, an average of 7 notebook computers per year have been reported stolen from rooms and vehicles. Although, theft is rare and occurred primarily off-campus and outside Maryville city limits, students need to take reasonable measures to protect their notebook computer. See the Notebook Guide for tips on how to protect your notebook computer.
Additionally, students are responsible for repairs for their notebook computer with financial responsibility determined by severity of damage. In a typical year, about 150 repairs result in the student being billed for the damage. The most common non-warranty repairs were broken LCD screens ($50 charge) and repairs resulting from liquid spills that corrode and short out internal circuits ($50 charge). Unless major damage was found or the damage was the result of obvious vandalism, gross negligence, or attempting to repair the notebook, students will not be billed for the full cost of repair.
Northwest notebook computers are covered by the vendor for manufacturing defects and will be covered for accidental [minor] damage with a $50 deductable (which will be billed to the student's Northwest account). Accidental damage includes but is not limited to: liquid spills, cracked LCD screens, broken USB ports, unauthorized repairs resulting in damaged components, etc.
Students are financially responsible in full for major damage, loss, or theft of the notebook computer up to $1500.
Note: Immediately file a police report if your notebook computer is lost or stolen. Filing a report and providing that report to the Jon T. Rickman Electronic Campus Support Center (ECSC) will result in a refund if the notebook computer is recovered and may reduce financial liability.
For major notebook computer damage, vandalism or theft, students are encouraged to purchase liability insurance from an insurance provider. Three such vendors of which we are aware are listed below:
Note: Northwest, however, is not endorsing any of these vendors, and if you wish to purchase insurance from any other vendor you are free to do so.
All notebook computer repairs must be completed at the ECSC.
Northwest notebook computers are the sole property of Northwest Missouri State University and must be returned when a student leaves the university or their campus notebook contract concludes.