Dr. Joy Daggs

Associate Professor

Education

• Ph.D. Communication, University of Missouri (2008)
• M.A. Communication Studies, University of Northern Iowa (2003)
• B.A. English Communications, William Woods University (1998)

Courses Taught

• 29-102 Fundamentals of Oral Communication
• 29-260 Public Relations Techniques
• 29-360 Principles of Public Relations
• 29-420 Crisis Communication

Academic Interests

• Crisis Communication
• Gender and Communication
• Communication Teaching
• Academic mentorship/advisement
• Organizational impression management

Scholarly Activity

• Plank Center for Public Relations Leadership Fellow (2017)--Faculty Internship, Harley-Davidson Motorcycles, Milwaukee, WI
• Daggs, J. L. (2018, March).  E-tools:  Using GroupMe in the Classroom.  https://www.natcom.org/sites/default/files/pages/eTools_GroupMe_March_2018.pdf
• Egbert, N. Daggs, J. L., Reed, P. (2015).  Students’ perceptions and misperceptions of the communication major: Opportunities and challenges of reputation, Journal for the Association of Communication Administrators, 35, 1, 12-22.
• Shadinger, D. A. & Daggs, J. L. (2014). Metamorphosis Stage 2: Year two of a student-run public relations agency experience, Journal of Applied Learning in Higher Education, 6, 131-143.
• Daggs, J. L. (2013).  What’s the policy?: Exploring Sexual Harassment Policies in Organizations.  In Activities for Teaching Gender and Sexuality in the University Classroom. M. J. Murphy & E. N. Ribarsky (eds.) Lanham, MD:  Rowan & Littlefield.
• Daggs, J. L. (2011).  Organizational face:  Examining the communication of organizational identity through emotional labor.  Iowa Journal of Communication, 43, 150-169.
• Olson, L. N., Daggs, J. L., Ellevold, B. L., Rogers, T. K. K. (2007).  Entrapping the innocent:  Toward a theory of luring communication.  Communication Theory, 17, 231-251.

Selected Unpublished Convention papers

• Rourke, B. L., Roy, D., Daggs, J. L., & Katsion, J. (2021, November).  Using Emojis to Transform Messages:  Manipulating Visual Rhetoric to Achieve Compliance.  Paper to be presented at the meeting of the National Communication Association in Seattle, WA.
  **Top Paper in the Visual Communication Division

• Egbert, N. Daggs, J. L., Reed, P. (2016).  Students’ perceptions and misperceptions of the communication major: Opportunities and challenges of reputation.  Paper presented at the meeting of the Central States Communication Association in Grand Rapids, MI. 

• Daggs, J. L. (2015, November).  Using Organizational Socialization and Uncertainty Reduction Theory to illuminate the first year transition experience.  Paper presented at the meeting of the National Communication Association in Las Vegas, NV.
• Daggs, J. L. (2015, April).  Examining Organizational Osmosis in Life-enrichment Organizations:  A qualitative study.  Presented at the meeting of the Central States Communication Association in Madison, WI. 
• Strauch, J. & Daggs, J. L. (2015, April).  We’ve got something to say! Female fans reaching out and connecting on social media.  Presented at the meeting of the Central States Communication Association in Madison, WI.  (50% contributor)
• Daggs, J. L. (2011, April).  Do Greek organizational alumni have a home in academia?:  A qualitative study of impression management.  Paper presented at the meeting of the Central States Communication Association in Milwaukee, WI. 
  **Top 3 Paper in Organizational and Professional Communication Division
• Daggs, J. L., Brown, J. A., Grgurich, A. C. & Spann, C. M.  (2011, April).  Finding a home for the silent majority:  Why communication should take the lead in the study of single people in America. Paper presented at the meeting of the Central States Communication Association in Milwaukee, WI. 

Selected Convention Presentations (no paper)

National Communication Association

• Daggs, J. L. (2021, November) Transforming the Emotional Labor of Women in Academia and Renewing our Passion to Serve.  Panel to be presented at the meeting of the National Communication Association in Seattle, WA.
• Daggs, J. L. (2020, November) Navigating the Crossroads of Online Learning.  Panel presented online for the National Communication Association Conference.
• Daggs, J. L. (2018, November).  Incivility Towards Women in the Academy: Case Studies on What to do When People Don't Play Nice.  To be presented at the meeting of the National Communication Association, Salt Lake City, UT. 
• Daggs, J. L. (2017, November).  Building a Legacy of Student Success by Elevating the Relevance of Faculty Advising.  Presented at the meeting of the National Communication Association, Dallas, TX.
• Daggs, J. L. (2014, November) Our Pasts and Possibilities for the Future:  Overcoming Challenges and Implementing Innovative Strategies for Enhancing State Associations.  Presented at the meeting of the National Communication Association in Chicago, IL.
• Daggs, J. L. (2005, November).  Discussion on instructional resources available for K-12 speech classroom.  Presented at the meeting of the National Communication Association Convention in Boston, MA.
• Daggs, J. L.  (2004, November).  Discussion on the condition and direction of high school speech courses.  Presented at the meeting of the National Communication Association Convention in Chicago, IL. 

Central States Communication Association

• Daggs, J. L. (2021, March).  Looking for Inspiration: COVID, the Communication Classroom, and Pedagogy.  Panel presented online for the Central States Communication Association Conference. 
• Daggs, J. L. (2021, March).  Navigating Emotional Labor Toward a Healthier Balance.  Panel presented online for the Central States Communication Association Conference. 
  **Top Panel in the Women’s Caucus
• Daggs, J. L. (2021, March).  Looking Back, Looking Forward: Instructional Tools and Techniques that are Inspiring Us as We Move from Pandemic to Best Practices. Panel presented online for the Central States Communication Association Conference. 

• Daggs, J. L.  (2019, April).  Who are our Mentors?  A Dialogue on Mentoring.  Presented at the meeting of the Central States Communication Association, Omaha, NE.

• Daggs, J. L. (2019, April).  Ensuring Regular and Substantive Interaction in Online Communication Courses: An Opportunity for Dialogue. Presented at the meeting of the Central States Communication Association, Omaha, NE.
• Daggs, J. L. (2019, April). Do Ancillary Technologies Create More Dialogue in the Basic Course Classroom?: A Discussion of the Use of Technology Ancillary Materials in the Basic Course. Presented at the meeting of the Central States Communication Association, Omaha, NE.
• Daggs, J. L. (2019, April).  Addressing Changes Due to Budget Issues: An Opportunity for Dialogue.  Presented at the meeting of the Central States Communication Association, Omaha, NE.
• Daggs, J. L.  (2018, April).  Connecting with FYE Students: How to Make a Difference in Their Lives!! Presented at the meeting of the Central States Communication Association, Milwaukee, WI. 
• Daggs, J. L. (2018, April).  Beyond the Board: How a Faculty Internship Can Provide a Different Perspective in the Classroom.  Presented at the meeting of the Central States Communication Association, Milwaukee, WI. 
• Daggs, J. L. (2018, April).  Unlikely Feminism and Feminists: Explorations of Difference in Representations of Women in Popular Culture (Top Panel).  Presented at the meeting of the Central States Communication Association, Milwaukee, WI. 
• Daggs, J. L. (2017, March). Creating a Place for All Students: Teaching Strategies for Teaching Uppe rLevel Communication Courses to Non-Majors.  Presented at the meeting of the Central States Communication Association, Minneapolis, MN.  
• Daggs, J. L. (2017, March). Creating Spaces for Feminism on Campus.  Presented at the meeting of the Central States Communication Association, Minneapolis, MN.  
• Daggs, J. L. (2017, March).  Creating a Space to Communicate our Gender (Identity): The “Non” Nonverbal Messages the Fashion Industry Sends.  Presented at the meeting of the Central States Communication Association, Minneapolis, MN.
• Daggs, J. L.  (2017, March). New Media Technologies as Tools for Mentoring and Retention.  Presented at the meeting of the Central States Communication Association, Minneapolis, MN. 
• Daggs, J. L. (2017, March).  Aging in Academia: Fermentation of Former Freshman Female Faculty.  Presented at the meeting of the Central States Communication Association, Minneapolis, MN.
• Daggs, J. L. (2017, March).  “Off without a hitch:  Applying crisis management techniques to event planning (a G. I. F. T. presentation).  Presented at the meeting of the Central States Communication Association, Minneapolis, MN. 
• Daggs, J. L. (2016, April).  Foundations for classroom civility. Presented at the meeting of the Central States Communication Association in Grand Rapids, MI.

Student Group Advisement

• Phi Mu Sorority
• Northwest ComCats (Communication Majors club)
• Northwest for St. Jude

Other Professional Experiences

• Coordinator for the Communication:  Public Relations Online Professional Program (2020-present)
• President-Elect of the Iowa Communication Association (2020-present)
• Central States Communication Association, Executive Committee Member at Large (2017-2019)
• Central States Communication Association Exhibits Coordinator (2019-2020)
• Iowa Communication Association, Executive Committee Member at Large (2016-2020)
• Chair, Communication Assessment Division, National Communication Association (2016-2017)
• Chair, Communication Education Interest Group, Central States Communication Association, (2016-2017)—Interest Group Convention planner
• Vice-Chair, Communication Assessment Division, National Communication Association (2015-2016)—Interest Group Convention Planner
• Vice-Chair of Communication Education Interest Group, Central States Communication Association (2014-2015)
• Chair of the Women’s Caucus, Central States Communication Association (2012-2013)
  • Organized charity drive for Sheffield Place in Kansas City
• Vice-Chair of the Women’s Caucus, Central States Communication Association (2011-2012)
  • Program Planner for the Women’s Caucus for the 2012 Conference
• Secretary of the Women’s Caucus, Central States Communication Association (2010-2011)
• Member, Editorial Board, Western Journal of Communication (2012-2013)
• Member, Associate Editorial Board, Communication Studies (2012-2016)
• Member, Editorial Board, Iowa Journal of Communication (2011-2015; 2017-present)
• Session chair at Central States Communication Association (2003, 2006-present)
• Panel Respondent at Central States Communication Association (2010, 2012-2015)