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For Advisors & Staff

Advisors will find Northwest Success 360 a valuable tool to quickly and easily access information about students and advisees, but also provide valuable input as a member of the student success network.

To begin using Northwest Success 360, advisors should set up a profile and calendar. 

Functions available include:

  • The ability to easily connect with students in class or advisees. By choosing the “Students” tab, advisors can filter utilizing the connection and term drop down boxes or by searching for a student. Upon locating the student, advisors can send them a message, request a meeting, raise a flag (early alert) or offer kudos for outstanding performance, among other things. Advisors will find they have more information available about advisees, as opposed to students in their classes.
  • Raising flags*. Early alerts are not new to Northwest. Advisors have likely provided an early alert for students that they have had concerns about in the past. Northwest Success 360 allow the same, but with a wider variety of options and a robust opportunity for responses and interventions with the students, as well as an opportunity for responses and interventions with the student.
    • Flags (or alerts) currently include:
      • Flags (or alerts) currently include:
        • Attendance Concerns Flags (or alerts)
        • Missing/Late Assignments Flags (or alerts)
        • In Danger of Failing Flags (or alerts)
        • Behavioral Concerns
        • General Concerns
    • Flags (or alerts) Students are automatically notified and can view flag raiser’s comments.
  • Kudos* can be offered to reward a student for outstanding effort. Flags (or alerts) Students are automatically notified of this as well.
  • Students can flag themselves by virtually raising their hand and asking for assistance.
  • Faculty and advisors can make referrals to students who may need additional services.
  • If there is a student in class who is in a program that requires progress surveys, faculty will receive a notice to complete this for the student. It offers several items that work identical to flags.
  • * What happens when I raise a flag? Download this handout on flags and kudos View PDF
  • Being assigned to or clearing a flag is something that is new to the early alert process. Advisors can now directly be involved in managing and handling alert as well as closing the loop with the flag raiser.
  • The Appointment Scheduling feature to schedule walk-in hours or scheduled appointments times with students electronically. Calendars may be set up with the types of appointments available for in a given day or at reoccurring times. Advisors can also sync their appointment scheduling to talk to their outlook calendar. When an appointment is complete, they may also go back in the student’s record and use speed notes, or write a more detailed note about the meeting.
  • Notes may be created and kept in Northwest Success 360 following an appointment or an interaction with a student or at any other relevant time. It is very important to use good judgment when creating a note about a student. All notes in Northwest Success 360, while not always viewable by the students in the system, are part of their academic record and may be requested at any time. Consequently, it’s important to balance the need to make notes to assist the student’s advisor or other staff, while still recognizing the student’s need and right to privacy. Generally, it is important to include comments that are based on fact, that are informative, and helpful for the student’s advisor(s) future interactions. This would likely include things such as the discussion of curricular or career goals and recommendations as a result of the discussion. Caution and discretion should be exercised when dealing with sensitive subject matters.

New training materials will be posted as they become available. Additionally, basic and advanced training will be offered through the Teaching and Learning Center. 

SessionDateTime
Basic Training September 21 3:30 - 4:30 p.m.
Basic Training October 11 3:30 - 4:30 p.m.
Advanced Training November 7 3:30 - 4:30 p.m.